AIMS

In this transversal course, the trainees will acquire the knowledge needed to perform effective negotiations in the business area.

CONTENT

Ten top tips in negotiation.

Negotiation problems.

The prisoner’s dilemma.

Elements of principled negotiation.

The Harvard principles.

Active listening techniques.

Preparing a negotiation.

The importance of culture. Universalist or particularist.

METHODOLOGY

All our transversal courses follow the BestLa methodology, developed by us. We integrate all the theoretical content in the classroom. with a double objective: developing the lingüistic skills throughout the acquisition of the specific knowledge. There will be throughout the course case studies and video activities.

TEACHING POSSIBLE MODELS: Alive (online or presential), blended, an e-learning platform.

HOURS: 10

TARGET AUDIENCE: Department managers, sales agents, CEOs, …

ENGLISH LEVEL REQUIRED: B2 – C1 (there’s no need to present an official certificate)